Please get in touch with any queries you have about our products, service or delivery.
We are currently open for business and have put in place strict measures to protect and safeguard our teams. This means things may take a little longer than usual at present.
Our customer service team is working hard to respond to customer queries. We have a very limited capacity to answer phone calls at present. If you have a query then please contact us using the form below and we’ll get back to you soon as we can. Please provide as much information as possible and allow up to 48 hours for a response.
We're experiencing high order volumes at present but remain committed to processing and dispatching orders as quickly as we can. However, please allow for delays due to the circumstances. If you've been sent a tracking number for your order, please allow up to 72 hours for this to activate on the carrier's website.
Thank you for your support in these challenging circumstances.
For all queries regarding your online order or for more information about our products:
Phone: 0330 00 22 555 (Open from 9am to 5pm Monday to Friday, excl Bank Holidays)
If you are a retailer interested in selling Minky products:
Phone: 01706 716 126 (Open from 9am to 4pm Monday to Friday)